My BIP Reports View Shows Report Status in Blank But Report is Successfully Generated (Doc ID 2182938.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.16 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.16 [IP2014] version, Reports

ACTUAL BEHAVIOR
---------------
Users cannot execute reports consistently. The following behavior has been identified:

- XMLPReportServer component shows that report was generated successfully

- .SAF file for the report is created in FS directory

- XMLPReportServer component inserts the record related to the report in S_XMLP_REPOUTPT but does not UPDATE when the report is generated successfully

- Audit trail is set on database level but no UPDATE was executed for S_XMLP_REPOUTPT table.

 

Cause

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