Siebel 16.3 Navigate To Next Record Not Showing Correct In Form Applet But Tree Applet Shows Correct (Doc ID 2182967.1)

Last updated on MARCH 23, 2017

Applies to:

Siebel CRM - Version 16.3 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.3 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR
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Siebel 16.3.0.0: strange Refresh/Update bugs in standard Views with TreeApplet. When try to navigate in List Applet in a view containing Tree Applet the navigation can't be possible. When click on the last record from List Applet and then click next record button, the record in List Applet is not changed but the one in Tree Applet is.

EXPECTED BEHAVIOR
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Navigation in List Applet using navigation buttons should be possible in Views containing Tree Applets

STEPS
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The issue can be reproduced at will with the following steps:

1. Go to Administration - Group -> Organizations
2. In the List Applet go to the last record and click "Next" navigation button and it should be observed that in List Applet the record is not changed but in the Tree Applet the record is changing
3. Click Next a few time to observe the behavior
4. Go to first record in List Applet and observe that the record is not matching with the one in Tree Applet. Click on Previous Record button and you will observe that the record is changed in Tree Applet



Cause

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