Blank Page After Upgrading to IP16 Patchset 4, Fins Application (Doc ID 2183273.1)

Last updated on OCTOBER 25, 2016

Applies to:

Siebel CRM - Version 16.1 [IP2016] and later
Information in this document applies to any platform.

Symptoms

After upgrading to version IP 2016 , using version less or equal to 16.4 for Tools and Siebel Server, when trying to connect to the application Fins_enu it shows blank page after entering credentials.

The same happens using Web Developer client connected to the Server , and using Standard SRF.

Fiddler it shows issues loading jquery.js and others js. Callcenter Application works fine

 

Cause

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