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Siebel Marketing: Issue While Removing One Occurence Of Recurring Activity (Doc ID 2183659.1)

Last updated on FEBRUARY 06, 2019

Applies to:

Siebel Marketing - Version 15.7 [IP2015] and later
Information in this document applies to any platform.

Symptoms

With the creation of some denormalized columns in S_ACT_EMP and CX_ACT_BU table Marketing functionality of scheduling repeating activities has been impacted.

When a Campaign in Siebel Marketing is scheduled it is failing with the Error.

¿Error/Warning : Error invoking service 'Campaign Execution', method
'UpdateActivity' at step 'Update Schedule Activity'.(SBL-BPR-00162)
An error has occurred writing to a record.
Please continue or ask your systems administrator to check your application
configuration if the problem persists.(SBL-DBC-00111)


Reproduction steps:

1) On Business component [Action] create a custom field [Test Activity Status] mapped to EVT_STAT_CD (no further properties are needed)
2) Compile the changes
3) Create a new recurring activity (e.g. daily for two weeks or so, does not really matter)
4) Remove one occurrence, this will generate the SQL error


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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