Siebel Remote: Generate New Database Template (GenNewDB) task fails with SBL-GDB-00004 and 'Syntax error'

(Doc ID 2185088.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Siebel CRM - Version [IP2014] and later
Information in this document applies to any platform.


Siebel Remote / Replication / Anywhere - on version: / [IP2014]

On a Development environment, the Generate New Database Template (GenNewDB) task completes with the generic error:

 "SBL-GDB-00004: Error in Main function."

The issue can be reproduced at will with the following steps:
1. Setup Remote / MobileSync components on the Siebel environment
2. start / schedule a GenNewDB component task
3. see that completing with error

The issue has the following business impact:
Due to this issue, Developer users cannot have the database template generated, DbXtract cannot complete.


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