Siebel Marketing Control Group Functionality Error After 8.1.1.9 -> 15.8 Upgrade (Doc ID 2185159.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing - Version 15.8 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.8 [IP2015] version, Siebel Marketing

ACTUAL BEHAVIOR
---------------
Using the Control Group flag, when the campaign is loaded, the control group is being loaded whereas the control group should not

EXPECTED BEHAVIOR
-----------------------
Control group should not be added to the Campaign load

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Load in a segment with a number of contacts which has the Ctrl Flg set to Y
2. Run Campaign Load
3. All contacts are loaded including the contacts with the Ctrl Flg

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot trust the loaded data as this contains contacts that should not be loaded.

Cause

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