iPad Requires Double Taps to Activate Keyboard in List Applets

(Doc ID 2185677.1)

Last updated on OCTOBER 24, 2016

Applies to:

Siebel CRM - Version 15.7 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.7 [IP2015] version, Client Functionality

Issue: Using Open UI, data entry in list applets requires double taps to activate the keyboard.

On mobile devices (iPad), two taps are required to activate the keypad in list applets; whereas, only a single tap is required in form applets.

If you need to enter data, you must tab every list column separately (twice). First, it will hide the keypad; second, it will bring the keypad up again.

Cause

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