My Oracle Support Banner

Constraint Cannot be Created for Large Product Structures in OUI (Doc ID 2185816.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Siebel CRM - Version 15.10 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.10 [IP2015] version, System Admin

ACTUAL BEHAVIOR
---------------
When many items appear in the Configuration Container, the Cancel button disappear.

EXPECTED BEHAVIOR
-----------------------
Cancel button should not disappear from screen despite having a few items on applet.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:1. Login to Application.
2. Navigate to Administration - Products >> Products Definition.
3. Drilldown on Workspace in the below applet.
4. In the structures section, associate around 40 - 45 products and navigate
to Constraints View Tab.
5. Create a new Constraint and Click on Product.
6. Product Popup applet will be displayed where top few products will not be visible and cancel button is not seen.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.