My Oracle Support Banner

Fulfillment Item Code Is Not Allowing To Select The Parent Product Classes (Doc ID 2186125.1)

Last updated on JULY 21, 2020

Applies to:

Siebel CRM - Version 16.0 [IP2016] to 16.12 [IP2016] [Release V16]
Information in this document applies to any platform.

Symptoms

On : 8.1.1.8 [23012] version, Order Management


Fulfillment Item code is not allowing users to select the parent product classes.

Fulfillment Item code should show the parent product classes.

STEPS
1. Create root Class A.
2. Create Class B and make Class A as parent.
3. Create Test Product and associate Class B.
4. Invoke fulfillment Item Code and see if Class A can be selected.

Result:  Unable to see the Parent Class in Fulfillment Item Code pick applet.



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.