Fulfillment Item Code Is Not Allowing To Select The Parent Product Classes (Doc ID 2186125.1)

Last updated on MAY 23, 2017

Applies to:

Siebel CRM - Version 8.1.1.8 [23012] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.8 [23012] version, Order Management

ACTUAL BEHAVIOR
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Fulfillment Item code is not allowing to select the parent product classes

EXPECTED BEHAVIOR
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Fulfillment Item code should show the parent product classes

STEPS
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1) create root class A
2) create class B and make class A as parent
3) create Test Product and associate class B
4) invoke fulfillment Item Code and see if Class A can be selected

5) Unable to see Parent Class in Fulfilment Item Code pick applet

BUSINESS IMPACT
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Fulfillment Item code is not allowing to select the parent product classes

Cause

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