RECORDS IN S_SRM_REQUEST TABLE NEED TO BE DELETED SOONER THAN 7 DAYS (Doc ID 2186923.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.16 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Customer uses Server Requests Business Service to submit jobs.

The request information is stored in S_SRM_REQUEST Table. This is deleted by SvrTblCleanup Component periodically. However, this component deletes the job that are older than 7 days. This is resulting in huge number of "completed" requests (records) piling up in S_SRM_REQUEST Table.

Customer wants to know if this can be controlled - If the data in S_SRM_REQUEST Table can be deleted in fewer than 7 days?

Cause

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