For Siebel Remote Install, Numerous Shortcuts Get Created

(Doc ID 2187208.1)

Last updated on SEPTEMBER 28, 2016

Applies to:

Siebel CRM - Version [23021] and later
Information in this document applies to any platform.


We are trying to make an MSI install for all our Siebel Remote users. We have five languages (ENU, ESN, PTB, JPN, CHS) and during the install numerous (181) shortcuts get created. Are these shortcuts necessary?

The installation produces shortcuts in the following:

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Siebel811Client_Home\programFolderName_ALL.

In this folder alone there are 36 shortcuts. My question is are these shortcuts necessary, or are these more just what happens during installation?

The other folder in question is:


C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Siebel811Client_Home\Siebel Web Client 8.1.

Here we have 140 shortcuts.

From my viewpoint while this is complete, contains any number of shortcuts which users would never need. Are any necessary for the functioning of the application, and which can be discarded?


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