Inline Update of PDF Attachments Does Not Save to Siebel File System (Doc ID 2187437.1)

Last updated on FEBRUARY 10, 2017

Applies to:

Siebel CRM - Version 8.2.2.14.16 [IP2014] and later
Information in this document applies to any platform.

Symptoms

The user is able to perform inline editing of PDF files using Adobe Acrobat Pro DC.

When the user modifies the PDF file, saves and closes the file and then the user is clicking quickly in this Green Save Button"Activities:Save Button" and navigate to Addresses Tabs or another applet.

In one way or another this Green Save Button"Activities:Save Button" is interfering with the Siebel File System to saved the information correctly.

Cause

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