Alarm Not Working In Siebel
(Doc ID 2188008.1)
Last updated on SEPTEMBER 22, 2017
Applies to:Siebel CRM - Version 126.96.36.199.17 [IP2013] and later
Information in this document applies to any platform.
Customer has a requirement, when alarm flag is set for any activity, the assigned owner of that activity should get a pop up for alarm. Users have tested the same - on setting the alarm flag - getting pop up only when user logs out and logs in again. It didn't pop up when user is in another session. Eg: Say we have two sessions opened in different computer, let the login user name be RAM. In one session in one computer i am setting the alarm flag for an activity. In that case i am getting the pop up in the same machine where i have set the alarm flag but in the other machine on which Siebel is opened using the same login RAM - the Pop up for alarm did not trigger.
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