Alarm Not Working In Siebel (Doc ID 2188008.1)

Last updated on OCTOBER 03, 2016

Applies to:

Siebel CRM - Version 8.1.1.11.17 [IP2013] and later
Information in this document applies to any platform.

Goal

Customer has a requirement, when alarm flag is set for any activity, the assigned owner of that activity should get a pop up for alarm. Users have tested the same - on setting the alarm flag - getting pop up only when user logs out and logs in again. It didn't pop up when user is in another session. Eg: Say we have two sessions opened in different computer, let the login user name be RAM. In one session in one computer i am setting the alarm flag for an activity. In that case i am getting the pop up in the same machine where i have set the alarm flag but in the other machine on which Siebel is opened using the same login RAM - the Pop up for alarm did not trigger.

 

Solution

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