Survivorship Rules Are Not Applied While Doing Guided Merge

(Doc ID 2189138.1)

Last updated on OCTOBER 03, 2016

Applies to:

Siebel Universal Customer Master - Version 8.1.1.11.9 [IP2013] and later
Information in this document applies to any platform.

Goal

Customer has created new Survivorship rule on a custom field with default criteria as "History". While doing manual merge,its observed that its maintaining historical record.

But in case of guided merge,its not maintaining the historical version. Is it the expected behavior?

Solution

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