Field Validation Causing Cursor Not To Go Back To Position 0 In Open UI (Doc ID 2191025.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Call Center - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

STEPS TO REPRODUCE THE ISSUE
-----------------------------------------

1. Login into the Application
2. Navigate to the Administration - Personalization > View
3.In the Start Date Field enter following value "ABC" as a result Standard
Field Validation gets triggered.
4. After the Field Validation is triggered the the cursor stay in 3rd
position instead of going back to 0 position.
5. Due to this when you tab to next field or click next field another
validation gets triggered.

Cause

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