My Oracle Support Banner

OV_IP15UPG: Incorrect STE: Diagnostic Info In eScript Engine (Doc ID 2191613.1)

Last updated on JULY 11, 2017

Applies to:

Siebel Call Center - Version 15.7 [IP2015] and later
Information in this document applies to any platform.


GCTime and GCCount variables are held in a global structure and not on the stack.When STE_LOG_EVENTS is set to 2 or 3, correct Diagnostic Information should be generated by the eScript Engine.


1. Set the Environment Variable STE_LOG_EVENTS to 2 or 3.

2. This writes eScript Garbage Collection / Heap Compaction logging info into the AOM log file.

3. Notice that the Diagnostic Information generated by eScript Engine in the AOM Log File is incorrect.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.