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OV_IP15UPG: Incorrect STE: Diagnostic Info In eScript Engine (Doc ID 2191613.1)

Last updated on JULY 11, 2017

Applies to:

Siebel Call Center - Version 15.7 [IP2015] and later
Information in this document applies to any platform.

Symptoms

GCTime and GCCount variables are held in a global structure and not on the stack.When STE_LOG_EVENTS is set to 2 or 3, correct Diagnostic Information should be generated by the eScript Engine.

  STEPS:

1. Set the Environment Variable STE_LOG_EVENTS to 2 or 3.

2. This writes eScript Garbage Collection / Heap Compaction logging info into the AOM log file.

3. Notice that the Diagnostic Information generated by eScript Engine in the AOM Log File is incorrect.

Changes

 

Cause

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