Memory corruption and crashes in Workflow Process Manager

(Doc ID 2192310.1)

Last updated on DECEMBER 16, 2016

Applies to:

Siebel CRM - Version 15.13 [IP2015] and later
Linux x86-64

Symptoms

ACTUAL BEHAVIOR
---------------------
Crashes in Workflow Process Manager after upgrading to IP15 PS 13 the Workflow Process Manager component

Unstable WF: about 40% of jobs being terminated.

Some memory accessed by the map call is corrupt.

EXPECTED BEHAVIOR
-----------------------
Workflow Process Manager should not crash.

STEPS
-------
The issue can be reproduced at will by using Workflow Process Manager with OM application start script.

Changes

Upgrading Siebel to IP2015 PS 13.

Cause

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