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Memory corruption and crashes in Workflow Process Manager (Doc ID 2192310.1)

Last updated on JULY 15, 2020

Applies to:

Siebel CRM - Version 15.13 [IP2015] and later
Linux x86-64

Symptoms

Crashes in Workflow Process Manager after upgrading to IP15 PS 13 the Workflow Process Manager component

Unstable WF: about 40% of jobs being terminated.

Some memory accessed by the map call is corrupt. Call stack:

 In WfProcMgr at Workflow Process Manager task initialization it can be observed below errors: SBL-DBC-00107, SBL-SEC-10018, ORA-12520, SBL-SEC-10001. This is observed when Oracle Listener is overloaded.

Changes

 Upgrading Siebel to IP2015 PS 13.

Cause

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