OM Crash When Using "Spell Checker Popup Applet" (Doc ID 2192515.1)

Last updated on OCTOBER 14, 2016

Applies to:

Siebel CRM - Version 16.3 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.3 [IP2016] version, System Admin

Customer seeing application crashed when they press Change Button in their customized applet "<Custom Name>Region Correspondence List Applet" that uses "Spell Checker Popup Applet" which is an out of the box applet.

ENVIRONMENT
-------------
Siebel 16.3 [IP2016]

Platform Microsoft Windows x64 (64-bit) 2008 R2

ACTUAL BEHAVIOR
---------------
OM Crash when using "Spell Checker Popup Applet"

EXPECTED BEHAVIOR
-----------------------
OM Should not crash when using "Spell Checker Popup Applet"

STEPS
-----------------------
1. Login into Siebel Application.

2. Navigate to <Custom>Region Correspondence List Applet's screen.

3.Click the change button.


Cause

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