Repository Export, DataBase Configuration Wizard Fails With Message "Invalid username/password; logon denied, cannot be validated at this time "

(Doc ID 2192555.1)

Last updated on OCTOBER 13, 2016

Applies to:

Siebel CRM - Version 8.2.2.14 [IP2014] and later
Microsoft Windows x64 (64-bit)
Microsoft Windows (32-bit)

Symptoms

On : 8.2.2.14 [IP2014] version, Installation

ACTUAL BEHAVIOR
---------------
Repository Export and Database Login


When the Database Configuration Wizard is used to perform a repository export, the wizard does not complete and gives a logon denied error.

                                  

 

Also message in command line window shows the following:



EXPECTED BEHAVIOR
-----------------------
Configuration wizard should connect to the ODBC DataSource with the correct username/password combination.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Invoke database configuration wizard
2. select options and enter ODBC DataSource name and login information
3. wizard fails with message "logon denied".


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms