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Siebel Remote: Generate New Database Template (GenNewDB) task completing very fast on IP16 (Doc ID 2192989.1)

Last updated on OCTOBER 29, 2019

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Siebel Remote / Replication / Anywhere - on version: 16.4 [IP2016]

ACTUAL BEHAVIOR
---------------
After upgrading to IP16, the application is up and running fine - but when trying to run a Generate New Database Template (GenNewDB) task, that is getting completed successfully within 1-2 mins.
Assumption was that is not running as expected since as result DbXtract is throwing an error.

As of now below parameters were set while running GenNewDB:

SQL Anywhere Database = sse_utf8.dbf
User Name = SADMIN
Password = [SADMIN User's Password]

EXPECTED BEHAVIOR
-----------------------
GenNewDB should be completing successfully and also DbXtract task should.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Developer/ Mobile users cannot be sure if their Local Databases were extracted and can be initialized.

Cause

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In this Document
Symptoms
Cause
Solution


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