Open UI Attachment Applet 'New' Button Clickable Area Covers The 'Delete' Button In Chrome (Doc ID 2193006.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.11 [IP2015] and later
Information in this document applies to any platform.

Symptoms

In Open UI when using Chrome, on all Attachment Applets the clickable area of the "New File" button overlaps the button next to it so that it is nearly impossible to click the button. This does not occur in IE11 or Firefox.

It seems there is an extra 'input' element that appears on the Siebel screen, but does not seem to be located anywhere in the DOM. And it seems that it is related to how Chrome natively deals with an 'input' of 'type="file"'. And since this does not seem to appear on the DOM, I cannot figure out how to manipulate it programmatically or with styling.

This overlap issue occurs on what seems to be OOB Attachment Applets with no customization on those controls and no custom PM or PR.

Cause

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