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Getting HELLO Acknowledge Failed Message After Upgrading To SIebel 15.11 (Doc ID 2193408.1)

Last updated on NOVEMBER 06, 2019

Applies to:

Siebel CRM - Version 15.11 [IP2015] to 16.19 [IP2016] [Release V15 to V16]
Information in this document applies to any platform.


Issue statement:
After upgrade (IRM) from to Siebel 15.11 , getting server busy when logging in to the edealer_enu and eautomotive_enu

Steps to reproduce:
1. Ran IRM Successfully from to Siebel 15.11.
2. Compiled the srf
3. Ran genbsrcipt
4. when logging in to application, it is showing server busy error

The OM log Shows  -
"SBL-SMI-00028: Internal: Failed to get the HELLO acknowledge" -


Based on the Document 2099689.1, reinstalled SWSE and Application still shows server busy error.




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