Getting HELLO Acknowledge Failed Message After Upgrading To SIebel 15.11 (Doc ID 2193408.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.11 [IP2015] and later
Information in this document applies to any platform.

Symptoms

Issue statement:
------------------------
After upgrade (IRM) from 8.1.1.11 to Siebel 15.11 , getting server busy when logging in to the edealer_enu and eautomotive_enu

Steps to reproduce:
---------------------
1. Ran IRM Successfully from 8.1.1.11 to Siebel 15.11.
2. Compiled the srf
3. Ran genbsrcipt
4. when logging in to application, it is showing server busy error

The OM log Shows  -
"SBL-SMI-00028: Internal: Failed to get the HELLO acknowledge" -

 

Based on the Document 2099689.1, reinstalled SWSE and Application still shows server busy error.


Cause

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