Promotion Designer Is Corrupted While Making Modifications To The Designer. (Doc ID 2194247.1)

Last updated on OCTOBER 17, 2016

Applies to:

Siebel Loyalty Engine - Version 15.11 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.11 [IP2015] version, Loyalty

ACTUAL BEHAVIOR
---------------
Connection points on the steps in the designer disappeared

EXPECTED BEHAVIOR
-----------------------
While modifying the designer, the connection points on the steps in the designer should come

STEPS
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The issue can be reproduced at will with the following steps:
1_) tried to use promotion designer and clicked on delete option under the arrow mark on the promotion step
2_) tried with 3 promotion delete using this option

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot any action after this

Cause

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