Integrity Check Fails After Removing Products From Promotion
(Doc ID 2194727.1)
Last updated on OCTOBER 06, 2021
Applies to:
Siebel CRM - Version 15.10 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
Select Edit Promotion and remove the root item and click on Validate throws the error:
The item that you are trying to customize contains invalid sub-items or attributes or does not comply with the corresponding customizable product definition. Do you wish to proceed and have the invalid selections removed or fixed?
Replication Steps:
1) Source Bundle: BUNDLE_1
¦- ROOT_1, min:1, max:1, def:1
¦- PROD_1, def: 1
2) Target Bundle: BUNDLE_2
¦- ROOT_1, min:0, max:1, def:1
¦- PROD_2, def: 1
3) Upgrade from BUNDLE_1 to BUNDLE_2, the Quote looks as below :
BUNDLE_1 (delete)
BUNDLE_2 (add)
ROOT_1 (update)
¦- PROD_1 (delete)
¦- PROD_2 (add)
4) Select the promotion BUNDLE_2 and select Edit Promotion option.
5) Delete the root product and click on validate button to see the below error
The item that you are trying to customize contains invalid sub-items or attributes or does not comply with the corresponding customizable product definition. Do you wish to proceed and have the invalid selections removed or fixed?
Note : the Action Code of PROD_1 should not be delete.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |