Modify Button For Promotion Loyalty Promotions Administration Is Not Working (Doc ID 2194773.1)

Last updated on OCTOBER 19, 2016

Applies to:

Siebel Loyalty Customer Portal - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.10 [23021] version, Loyalty

ACTUAL BEHAVIOR
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modify button for promotion does not work as per documentation

EXPECTED BEHAVIOR
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modify button on promotion , should not inactive promotion

STEPS
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The issue can be reproduced at will with the following steps:
1)create a prgram and simple promotion to assign points
2) activate program and promotion
3) create a member and a txn with Accural and product type to assign points
4) set TXn to queued and make sure LOY Batch Engine up and running
5) check txn is processed and promotion applied using processing info tab
6) create another txn and keep it in "In Progress" status only
7) now goto prgram and promtion tab -> select promotion and click on "Modify" button
8) Set In progress txn status to Queued

.

Cause

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