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Revise Functionality Creates Two Active Revisions Of The Same Original Order (Doc ID 2194849.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Siebel CRM - Version 8.2.2.4.17 [IP2013] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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Revise functionality creates two active revisions of the same original order.
 
 
STEPS

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1) Create a Sales Order from machine 1
2) From machine2 connect to the application and revise the order. This creates a new Order with Revision 2. The original order is read only
3) Go back to machine 1 where the application still shows only 1 version of the order. Click on the Revision button

This results in creating revision 3. However both revision 2 and revision 3 are active and not readonly

Cause

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In this Document
Symptoms
Cause
Solution


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