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Unable to Access eClinical OM with ADSISecAdpt (Doc ID 2195300.1)

Last updated on JANUARY 08, 2020

Applies to:

Siebel Life Sciences CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Installed new Siebel 16 environment and enabled with ADSI for eClinical OM. While trying to access application with ADSI, it is giving server busy error.

In OM log, it is reported below error but not loading ADSI profile itself

ERROR
-----------------------
GenericLog GenericError 1 0000000258071760:0 2016-10-19 14:37:27 (secmgr.cpp (2623) err=4587621 sys=0) SBL-SEC-00101: An error occurred loading the Siebel authentication subsystem configuration parameters from the configuration store. Please contact your system administrator to check parameter (null).

ObjMgrSessionLog Error 1 0000000258071760:0 2016-10-19 14:37:27 (physmod.cpp (9486)) SBL-DAT-00561: An error occurred loading the Siebel authentication subsystem configuration from the configuration store. More specifically, <?>
Please contact your system administrator for assistance.

ObjMgrSessionLog Error 1 0000000258071760:0 2016-10-19 14:37:27 (model.cpp (6321)) SBL-DAT-00561: An error occurred loading the Siebel authentication subsystem configuration from the configuration store. More specifically, <?>
Please contact your system administrator for assistance.

ObjMgrSessionLog ObjMgrLogin 3 0000000258071760:0 2016-10-19 14:37:27 Login failed for Login name : GUESTERM




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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