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Lock Option In List Columns (Doc ID 2195328.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel eCommunications - Version 15.10 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.10 [IP2015] version, Upgrade

ACTUAL BEHAVIOR
---------------
Lock Option in Sales Order Screen is not working as expected.



EXPECTED BEHAVIOR
-----------------------
Lock Option should work

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In Sales order screen lock on Status column in Order Entry - Line Item List Applet (Sales).
2. Then click on the next line item.
3. Columns displayed shifted and column “Customer Name” cannot be seen instead auto shifted to column “Related Service ID”.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Columns displayed shifted and column “Customer Name” cannot be seen

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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