Intermittent Document Server Failure with Error SBL-EDC-00162
(Doc ID 2196012.1)
Last updated on AUGUST 31, 2018
Applies to:Siebel CRM - Version 8.1  and later
Information in this document applies to any platform.
Proposal document generation works fine but once in a month the document generation goes into "Queued" state and requires Siebel services and WinWord bounce for it to restart working.
Sometimes 1 out of 10 documents succeed rest all would fail. As time progresses everything with start failing.
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