SELECTED PICKAPPLET (PICKLIST) VALUES ARE NOT SAVED IN THE CORRESPONDING FIELD (Doc ID 2196406.1)

Last updated on DECEMBER 02, 2016

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

VERSION:
SIA 16.6 IP2016 OracleDB Win2012

CONTEXT:
- Pick Applet - Asset Mgmt - Business Address Pick Applet
- Pick List - CUT Street PickList

STEPS:
1. BC: "CUT Address" > Field "Street Address" > select Add Pick List
2. Create a new Pick List “CUT Street PickList” for Applet “Asset Mgmt - Business Address Pick Applet”
3. Add PickList “CUT Street PickList” to Field "Street Address" in Account BC
4. Search under Applets for "Account Address Mvg Applet OR Com Address Assoc Applet"
5. Add “Asset Mgmt - Business Address Pick Applet” (if not already there) on List Column “Street Address” from “Account Address Mvg Applet” and “Com Address Assoc Applet”.
6. Compile the changes
7. Test

RESULTS:
#7. Able to select a value, but it is not saving in the field

Changes

 N/A

Cause

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