LOV PHONE_FORMAT Displays X within Phone Number in FRA
Last updated on OCTOBER 25, 2016
Applies to:Siebel CRM - Version 15.15 [IP2015] and later
Information in this document applies to any platform.
On : 15.15 [IP2015] version, Client Functionality
The Phone number is not formatted correctly in Open UI after upgrading to IP2015.
The phone field is not observing the format defined in the List of Values:
Administration - Data > List of Values and PHONE_FORMAT.
1. Launch FRA application in Open UI.
2. Go to Contacts > Contact List.
3. Choose a Contact.
4. Insert a Mobile Phone Number: 55 12345789
Result: After saving the record, there is an 'x' before the number: X55 12345789
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