License Activation Issues (Doc ID 2196919.1)

Last updated on OCTOBER 25, 2016

Applies to:

Siebel CRM - Version 16.3 [IP2016] and later
Information in this document applies to any platform.

Symptoms

The list of Licenses sought by the customer do not appear on list of License Key Module:

Siebel Customer Order Management Administrator
Application User Perpetual Siebel Customer Order Management Administrator for Partners
Registered User Perpetual Siebel Dynamic Pricer for Partners
Registered User Perpetual Siebel Field Service for Partners
Registered User Perpetual

Cause

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