TCP Parameters Not Set Correctly

(Doc ID 2197573.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Siebel Call Center - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Goal

During installation the Siebel Server Configuration Wizard sets the TCP/IP registry values. In previous versions of Siebel the TCPCONFIG.REG file in the ADMIN folder created the registry entries. In version IP2014 (and maybe newer) the TCPCONFIG.REG formatting has changed and failed to set the TCP/IP Parameters correctly. Please double check this and if needed open a change request to address the issue.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms