After Upgrade to IP2016, Logging into Dedicated Client with EnableScripting = True, Renders a White Screen with a Status of 404 (Not Found) for "jquery.js"

(Doc ID 2197607.1)

Last updated on MAY 25, 2017

Applies to:

Siebel CRM - Version 16.5 [IP2016] and later
Information in this document applies to any platform.

Symptoms

With EnableScripting is set to TRUE, logging to Siebel Open UI dedicated client with a custom SRF rendered a blank screen,
and the browser console has a 404 error when trying to access C:\Siebel\16.0.0.0.0\Client\public\SCRIPTS\3rdParty.



ERROR

Failed to load resource: the server responded with a status of 404 (Not Found)

Siebel_Financial_Services_Application is not defined

 

 STEPS

1. Access application with scripting enabled
2. Blank Page is shown and error above is shown in browser console


Changes

 

Cause

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