Last updated on MARCH 02, 2017
Applies to:Siebel Call Center - Version 15.7 [IP2015] and later
Information in this document applies to any platform.
Customer is facing an issue with AlarmMgrPM.js file while loading HomePage
Error: ( E.Snooze.SetRadioGroupPropSet(s) is giving the error )
TypeError: Cannot read property 'SetRadioGroupPropSet' of undefined(…)
1. Change the BC of "Alarm Reminder Applet" from Action to Alarm.
2. This change has been done by customer to overcome performance issue with
this Applet / BC. The change has been suggested by ACS.
3. Compile the Applet and launch Siebel Application.
4. When console is opened via inspect-element, this error is seen:
TypeError: Cannot read property 'SetRadioGroupPropSet' of undefined(¿)
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