RTCEmbedded field on applet “Comm Inbound Item Body Applet”, based on CSSSWEFrameInMailBody is Read Only

(Doc ID 2199151.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel CRM - Version 16.3 [IP2016] and later
Information in this document applies to any platform.

Symptoms

RTCEmbedded field on applet “Comm Inbound Item Body Applet”, based on CSSSWEFrameInMailBody is Read Only in Siebel IP2016

This was editable in Siebel 8.1.1.10, but not after upgrade to SIebel 16.



Cause

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