Creation Of Report Template Fails With SBL-RPT-50586 (Doc ID 2200113.1)

Last updated on NOVEMBER 09, 2016

Applies to:

Siebel Reports - Version 16.0 [IP2016] and later
Information in this document applies to any platform.


<Expected behavior>
To create a custom report template record, the report template file (i.e. aclist3.rtf) can be put into SIEBSRVR_ROOT\XMLP\TEMPLATES folder. (The same folder is used for both input and output.)

The following documents clearly states the above location is the right place to put rtf file.
Siebel Reports Guide > Customizing Siebel CRM Reports > Process of Creating
Custom Reports >
Creating Report Templates

To create report templates


8.Copy the report template files to the Siebel Server:


- If you are using a connected client, then save the template file in RTF format, and then copy this RTF file to the Siebel Server in the following folder:



<Actual behavior.>
When the input report template file (aclist3.rtf) is located under SIEBSRVR_ROOT\XMLP\TEMPLATES folder, creation of the template record fails with the following error.

SBL-RPT-50586: Can not create file "E:\Siebel\\ses\siebsrvr\xmlp\templates\aclist3.rtf".

** Note: E:\Siebel\\ses\siebsrvr is the SIEBSRVR_ROOT folder.


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