Task Based UI Triggered by CTI Event (Doc ID 2200291.1)

Last updated on NOVEMBER 07, 2016

Applies to:

Siebel CRM - Version 15.14 [IP2015] and later
Information in this document applies to any platform.

Goal

On : 15.14 [IP2015] version, CTI

Is possible to invoke TBUI task pane when the CTI agent has an incoming call?
 

Solution

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