The Table Headers Are Not Read Out For Screen Reader Users (Doc ID 2201106.1)

Last updated on NOVEMBER 05, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.6 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.6 [IP2014] version, Client Functionality

ACTUAL BEHAVIOR
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When a Screen Reader is used, it does not read the column head for a table data cell. That is, do not give any information about the table/column head for a table data cell

EXPECTED BEHAVIOR
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When a Screen Reader is used, it should read the column head for a table data cell. That is, it should give any information about the table/column head for a table data cell.

STEPS
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The issue can be reproduced at will with the following steps:
1.Login into Siebel Vanilla SRF in IE11
2.Navigate to Home > Screen Tab: Cases
3.Drilldown: All Cases
4.Execute (Run) NVDA
5.Get Focus on Siebel window (either by Keyboard Alt + Tab or by Mouse clicking)
6.Tab Sequence (Press Keyboard button Tab) repeatedly to go to the List Applet
7.Forward (keyboard Tab) and backward (keyboard Shift + Tab) in any row of the table in the list applet
8.Listen to the announcements when the focus is on the data cells 


Cause

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