Wrong Theme Applied in Child Product When Open eConfigurator from Child Product
Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 15.15 [IP2015] and later
Information in this document applies to any platform.
On : 15.15 [IP2015] version, Order Management
When root product and child product are created with different Base Themes, the base theme from Root Product is inherited even to Child Product even if the Child Product Base Theme is different.
When root product and child product are created with different Base Themes, the base theme from Root Product should not be inherited to Child Product.
The issue can be reproduced at will with the following steps:
I) Administration - Product
-1Create a customizable product P11 with a UI which contains base theme X
-2 Create a customizable product P1 with a UI which contains base theme Y
-3 Add a relation to product P11 in Product P1.
-1 Add Product P1 in line item
-2 Open eCfg on P1 ==> see Base theme Y
-3 Select Child Product P11 and drilldown it ==> see Base theme X
III) this is correct, now close eCfg
-1 go to line item
-2 expand product P1
-3 Select line item associate product P11
-4 Select button Customize ==>eCfg open with base theme Y instead of Base theme X
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms