Date & Time Questions In SmartScript Is Store In UTC Time Zone in Answer Table in Siebel IP 2013 and higher? (Doc ID 2201498.1)

Last updated on JULY 25, 2017

Applies to:

Siebel SmartScript - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Goal

Customer is using SmartScripts and want to verify if Date & Time Question type for SmartScript Questions would store the date and time in Smart Answer Table in UTC time zone? This does not seem to be the behavior in previous version, the table S_CS_RUN_ANSWR column  ANSWER_TEXT store the Date & Time without any conversion, but in IP 2013 and higher it seems to convert to UTC and store it in UTC Time Zone.


 

Solution

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