Attribute Search Applet Does Not Work In Task UI (SBL-UIF-00506) (Doc ID 2201550.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Siebel CRM - Version 15.7 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.7 [IP2015] version, Task Based UI

Attribute Search Applet does not work in Task UI; however, the same applet works outside of Task UI.

While creating a Task for the Quote process, in one of the steps,a similar view to the "Quote-Search Catalog View" needs to display where the user can search the Products by Attributes.

STEPS
1. Create a Test Task using the Attribute Search Applet.
2. Add the Test Task to the "CUT Account Task" Task Group.
3. Release the Task.

4. Open the Client and register the Task under the Administration - Application > Tasks.  Add Siebel Administrator to the list of Responsibilities.
5. Re-launch the client. Open the Task Pane and launch the Task.

Result: The SBL-UIF-00506 error displays and the application hangs until the Operating System process is killed.


If the Attribute Search Applet is removed (inactivated) from the View, then the error does not occur. However, the Task does not have the desired search feature.

Note: in the first step of the Task which is a Siebel Operation we're using an hard-coded value for a Price List which exists in the Sample DB. if you're not using a Sample DB then this must be updated to an existing value.

Siebel Tools:

Cause

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