SWSE Generates Massive Log Files

(Doc ID 2202990.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel CRM - Version 8.0 SIA [20405] and later
Information in this document applies to any platform.

Symptoms

SWSE and SCBroker generates massive log files. SWSE and SCBroker should not generates massive log files having Log Segment Size parameter set to default.

The logs contain error:

The actual issue is that SWSE starts to generate huge log files filling the available disk space (a log file like this reaches almost 30 GB in size); there are also huge SCBroker log files (these are about 13-15 GB in size).

All this time there are no requests recorded in Web Server log files that would indicate actual requests are forwarded from the vIP.

The issue can be reproduced at will with the following steps:

1. Restart Enterprise when Siebel layer is stopped before web servers
2. Manual stop IIS Application pool
3. Stop Siebel server
4. Start Siebel server
5. Starting IIS app pool on the affected hosts 

Cause

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