Cannot Login To Tools 15.17 With User "Test" After Successful LocalDbsetup.exe (Doc ID 2204459.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.15 [IP2015] and later
Information in this document applies to any platform.

Symptoms

Issue statement:
-----------------------
After successful localDBsetup.exe, the tools login fails for user "Test"

Steps to reproduce:
-----------------------
1. Installed siebel 15.17 tools.
2. Ran LocalDbsetup.exe successfully with user "Test"
3. When logging in to tools, using user "Test", it fails with error

ObjMgrSessionLog Error 1 0000000258241864:0 2016-11-10 12:02:11 (dmsessionusercontext.cpp (1580)) SBL-DAT-00559: No positions associated with login user 'Test'.
ObjMgrSessionLog Error 1 0000000258241864:0 2016-11-10 12:02:11 (dmsessionusercontext.cpp (1606)) SBL-DAT-00558: An error occurred that prevented setting a primary position for the login user. This operation was being attempted because the no primary position was found for the user 'Test'. See additional error messages for more information.
ObjMgrSessionLog Error 1 0000000258241864:0 2016-11-10 12:02:11 (dmsessionusercontext.cpp (1934)) SBL-DAT-00556: The position related context could not be established for login name 'Test'. (Current OM user login 'Test')

4. sadmin user can log in to tools



Environment:
---------------------
Siebel 15.17

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms