Transcode Error Associating Any Segment Of OBIEE At Siebel Marketing (Doc ID 2206634.1)

Last updated on JULY 25, 2017

Applies to:

Siebel Marketing - Version 16.3 [IP2016] and later
Information in this document applies to any platform.

Symptoms

When trying to add a new Segment to the Campaign or adding it to the Segments In Use, the following error occurs:

ERROR
-----------------------
GenericLog GenericError 1 0000002d58241dc7:0 2016-11-10 13:13:48 TranscodeFailure (Encoding=UTF-8, NumErrors=1, InvalidPosition=1373): ByteArray

ObjMgrLog Error 1 0000002d58241dc7:0 2016-11-10 13:13:48 (omtrans.cpp (95)) SBL-EAI-04419: Transcode Conversion Failure

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms