Open UI Siebel Marketing -Access segment from Segment Screen Is Hanging

(Doc ID 2207138.1)

Last updated on NOVEMBER 23, 2016

Applies to:

Siebel Marketing - Version 15.0 [IP2015] and later
Information in this document applies to any platform.


On :  15.0 [IP2015] version, Client Functionality

OpenUI + Marketing: Pick of a segment is not working.  

On Siebel SIA [23048] DEU(*) version, Siebel Marketing + OpenUI is enabled. When attempting to navigate to Campaign Management > Design > Segments/Lists > Add Segment > Path > Shared Folder > Search Segment > Click 'OK', the following behavior occurs:

-with the click on button 'OK', the chosen segment is not picked. The folderpath and the referncename is empty.


The issue can be reproduced at will with the following steps:

1. Open a campaign, go to segments screen;
2. Click on add segments;
3. Click Choose a new segment;
4. Browse to location folder where segment is saved and query for the segment;
5. Click 'OK';
6. On applet of step 3 the folderpath and the referncename is empty and the system hangs;
7. The only thing that can be done is to close the popup.

The behavior can not be reproduced in high interactive client.


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