Error SBL-SIS-00181 When Selecting Certain Activity Statuses (Doc ID 2207264.1)

Last updated on JUNE 27, 2017

Applies to:

Siebel CRM - Version 16.2 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : Siebel 16.2 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR
---------------
When trying to set the status of activity, error message pops-up:
[1]Wrong field values or value types detected in field Status. Please re-enter your field values. If you need additional assistance, please refer to the documentation.(SBL-UIF-00299)
[2]Either the status value you have selected is not applicable to this activity type, or you must submit this activity using the Submit button.(SBL-SIS-00181)


ERROR
___________

[1]Wrong field values or value types detected in field Status. Please re-enter your field values. If you need additional assistance, please refer to the documentation.(SBL-UIF-00299)
[2]Either the status value you have selected is not applicable to this activity type, or you must submit this activity using the Submit button.(SBL-SIS-00181)



EXPECTED BEHAVIOR
-----------------------
No error message should pop-up


STEPS
-----------------------

These are the Activity status causing error:
1) Submitted
2) Synchronized
3) Signed
4) Signed and Synchronized

Setting activity statuses shouldn't pop-up error, and these statuses are not documented in Bookshelf.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot set the status of activity

Cause

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