Modifying 'Recent Record' On Activity Home Page
Last updated on DECEMBER 15, 2016
Applies to:Siebel CRM - Version 15.7 [IP2015] and later
Information in this document applies to any platform.
On : 15.7 [IP2015] version, Configuration - General
Modifying 'Recent Record' on Activity Home Page
Customer has a requirement to change the 'Recent Record' available on Activity home page.
Currently the Recent Records applet shows Id of Activity record. They want to concatenate 3 different activity fields and display it on Recent Records applet as hyper-link to that respective record.
They did found a user property on Action BC 'Recent Record Name Field' which has 'Id' in its value field, and did try updating the value field to Calculated field which has concatenation of 3 required fields but it doesn't work.
Is there any other configuration that need to update?
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