Jqgrid Error "Uncaught TypeError: Cannot Read Property 'length' Of Null"

(Doc ID 2207846.1)

Last updated on FEBRUARY 15, 2018

Applies to:

Siebel CRM - Version 16.1 [IP2016] to 16.6 [IP2016] [Release V16]
Information in this document applies to any platform.

Symptoms



When attempting to select a screen from drop down menu of application page tab, the following error occurs:

"Uncaught TypeError: Cannot read property 'length' of null"


STEPS
1. Login to Siebel  application using Chrome browser.
2. From the Pagetab pulldown menu, try to select the screen.
3. From the Developer tools of browser-->Console, observe the error message.


Changes

 

Cause

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