Gateway Server Is Crashing On CreateNAK (Doc ID 2208256.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel CRM - Version 8.1.1.5 [21229] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.5 [21229] version, System Admin

ACTUAL BEHAVIOR
---------------
Gateway Server process is crashing at least once a day

EXPECTED BEHAVIOR
-----------------------
Gateway Server process should not crash

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the Gateway Server should be restarted

Cause

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